We are currently seeking experienced Collections Specialists for upcoming opportunities with our clients across Calgary and surrounding areas. This shell posting is intended to identify professionals with strong collections experience, excellent communication skills, and the ability to manage high-volume account follow-up in fast-paced environments.

Responsibilities:

• Manage collections activities for overdue customer accounts and maintain regular follow-up communication
• Review aging reports and prioritize outstanding balances for collection efforts
• Contact customers regarding past-due invoices while maintaining professional client relationships
• Investigate payment discrepancies and work with internal teams to resolve account issues
• Apply payments, reconcile customer accounts, and maintain accurate receivable records
• Document collection activity, payment arrangements, and account updates in internal systems
• Support cash flow management by helping reduce aging balances and improve payment timelines
• Assist with reporting, account maintenance, and process improvement initiatives as needed

Requirements:

• 2+ years of collections or accounts receivable experience
• Strong understanding of collections procedures and customer account management
• Experience reviewing aging reports, reconciling accounts, and resolving payment discrepancies
• Strong communication and negotiation skills with a professional and service-focused approach
• Proficiency with Excel and accounting or ERP systems
• Ability to manage high-volume workloads and meet follow-up deadlines
• Strong attention to detail and organizational skills
• Experience in commercial collections is considered an asset

How to Apply: 

To be considered for this contract role, click the “Apply Now!” link or by using the Robert Half mobile app. Download it on the App Store or get it on Google Play today! 

Reference Number:  05000-9504334278

Robert Half would like to thank all applicants for their expressed interest however, only those candidates identified for interview will be contacted. 

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