Client service clerk
Superior Auto Body Ltd Yellowknife, Territoires du Nord-Ouest
Permanent
Temps plein
Aussitôt que possible
Description du poste
- Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Perform general office duties
- Receive and log complaints
- Receive payments
- Maintain and manage digital database
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
- Order parts and maintain inventory
- Prepare and track work orders
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Bending, crouching, kneeling
- Handling heavy loads
- Physically demanding
- Repetitive tasks
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Team player
- Ability to multitask
- Quick learner
- Evening
- Flexible hours
- To be determined
- Day
- Weekend
- Overtime available
- Health care plan
- Free parking available
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week
Salary: $21.00 to $26.00 hourly (to be negotiated)
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