We are looking for a Client Care Coordinator to join a healthcare setting in Ontario on a contract basis. This position plays an important part in creating a positive experience for patients by supporting front-desk activities, coordinating appointments, and helping daily clinic operations run smoothly. The ideal candidate brings strong customer service skills, sound judgement, and the ability to stay organized while managing multiple priorities in a fast-paced environment.

Responsibilities:
• Welcome patients and visitors warmly, ensuring a supportive and attentive first point of contact.
• Coordinate patient movement within the clinic by directing individuals to the appropriate care providers and services.
• Gather, confirm, and maintain accurate patient details in both digital and paper-based records.
• Arrange appointments, manage calendars, and handle booking changes efficiently.
• Prepare, file, print, and organize documentation to support smooth administrative operations.
• Provide assistance with billing-related tasks while working alongside the centralized billing support team.
• Make outbound calls to prospective contacts from provided lists to support outreach activities.
• Carry out routine cleaning and sanitization tasks to help maintain a tidy and safe office environment.
• Offer day-to-day administrative assistance to colleagues as operational needs arise.
• Proven ability to deliver courteous and attentive service in a client-facing environment.
• Strong organizational skills with close attention to detail and the ability to manage several tasks at once.
• Comfort working in a busy setting that requires flexibility, sound reasoning, and quick adaptation.
• Previous experience in reception, retail, hospitality, healthcare support, or another service-oriented role is an asset.
• Ability to manage appointment scheduling, phone coverage, and record administration accurately.
• Familiarity with billing support, insurance-related processes, or medical office procedures is considered an advantage.
• Confidence using file management systems and standard administrative tools in an office setting.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

This job posting is for a current vacancy with our client.

Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.

Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.

Only job postings for jobs located in Quebec appear in French.

© 2025 Robert Half. By clicking “Apply,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.