Description du poste
- Durée de l'emploi: Permanent
- Langue de travail: Bilingue
- Heures de travail: 30 to 40 hours per week
- Education:
- Expérience:
- Secondary (high) school graduation certificate
- Mandarin
- Telecommunications company
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Receive and log complaints
- Answer clients' inquiries and provide information
- Customer service clerk
- Translation
- MS Windows
- Call centre
- Project management
- Criminal record check
- Own transportation
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Repetitive tasks
- Sitting
- Cellular phone
- Computer
- Internet access
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
- Are you available for shift or on-call work?
- Are you available to start on the date listed in the job posting?
- Are you currently a student?
- Do you have experience working in this field?
- Do you have the equipment you need to work from home (like internet and a workspace)?
- Do you have the required certifications listed in the job posting?
- Do you meet the language requirements listed in the job posting for the position (English or French)?
- Evening
- 1 year to less than 2 years
- Shift
- Morning
- Night
- Day
- Weekend
- Hybrid
- Learning/training paid by employer
- Other benefits
Salary: $18.00 to $21.00 hourly (to be negotiated)
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