Analyst, WMS (Warehouse Management System) - Distribution Center
Enseigne:  

RONA INC.

Entité:  

RONA INC. - DC - Calgary AB - 90040 - Calgary

Ville:  

Calgary

Province:  

Alberta

Statut du poste:  

Temps Plein

Catégorie d'emploi :  

Centre de distribution

Date de clôture:  

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At RONA, over 22,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service some 425 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA, Reno-Depot, and Dick’s Lumber banners are always looking for dedicated employees to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So if you’re looking to do what you love, we could be perfect for each other.

 

Our expectations:

Reporting to the Manager, Business Processes & Systems -  Distribution, the Analyst, Business Processes & Systems - Distribution, will be responsible for providing operational support for a range of systems and applications used within the RONA distribution network. The incumbent will ensure the continuous training of business users, as well as the coordination and definition of maintenance, evolution and transformation needs of the systems and technologies deployed.

This role requires an ability to integrate knowledge across different new and existing systems. The chosen person will have to demonstrate skills in communication, popularization, and synthesis to be able to translate user needs into technical language when required. The position is based at the Calgary (Rocky View) Distribution Center, but the individual will occasionally travel to Boucherville (QC) and Milton (ON).


 

IMPORTANT NOTICE:

This position targets the systems and applications used within our Distribution Centers. Experience and knowledge in distribution, logistics, supply chain or transportation is necessary. Experience and knowledge with a Warehouse Management System (WMS) and in business analysis is also important in this position.

 

Your role:

Provide operational support for a set of systems and applications used within the RONA distribution network
Represent the distribution function vis-à-vis systems maintenance, evolution, and transformation projects to ensure optimal performance and quality of operation of the systems
Analyze requests for changes, modifications and / or additions to systems and applications, propose solutions to support business processes and actively participate in testing to ensure the quality of technology solutions from a point of view. business and user view
Ensure the integration and follow up on approved changes, modifications, and additions in line with business priorities
Perform a preliminary analysis on problems and / or anomalies reported by the users of the systems, propose solutions, make the corrections, if necessary, or solicit the contribution of the appropriate support groups
Follow up on resolutions for issues, problems and / or anomalies related to business priorities
Actively participate in the development of internal training and lead training activities for users, as needed
Participate in new implementations, installations, upgrades, and migrations of existing customer systems
Act as a subject matter expert and head office resource person for the company's support functions
Provide coaching and support to colleagues to actively participate in their professional development


The qualifications we are looking for:

Bachelor's degree in computer science, business administration (operations, logistics, supply chain), engineering or a related field (required)
At least 2 years of experience in a role with progressive responsibilities in the distribution, logistics or transport sectors
Experience in the retail industry, within a large national distributor or transport / logistics service provider (an asset)
Stakeholder management skills; demonstrated ability to connect with stakeholders and build collaborative processes, as well as mobilize, coach, and empower peers and other functional leaders by exerting influence
Skills for critical thinking, problem solving and decision making; proactive approach and willingness to question existing processes and propose new solutions
Sense of organization and thoroughness; proven track record of performing tasks efficiently, on time and under pressure, as well as effectively managing priorities in a rapidly changing environment
Demonstrated ability to use (and / or learn to use) technical s