We are looking for a Business Process Analyst to join a retail organization in North York, Ontario on a Long-term Contract basis. In this role, you will evaluate pricing performance, identify opportunities to strengthen sales and margin results, and support pricing decisions across stores and product categories. You will work closely with cross-functional teams to improve pricing accuracy, respond to market conditions, and help ensure retail strategies are applied consistently across locations.

Responsibilities:
• Assess item-level pricing and store zone alignment to support the organization’s retail pricing approach and recommend updates where needed.
• Monitor sales trends, unit movement, and margin performance to uncover opportunities that improve regular business results.
• Review competitor pricing by region and propose retail adjustments that maintain targeted market positioning.
• Evaluate pricing opportunities and risks proactively, then implement recommendations that support revenue and profitability goals.
• Coordinate pricing and zone setup for new store openings by working with internal partners and operational teams.
• Examine flyer and featured items, identify corporate brand protection opportunities, and collaborate with inventory partners to help maintain product availability.
• Investigate pricing concerns raised by stores or customers and resolve discrepancies through timely analysis and corrective action.
• Prepare detailed category pricing reviews across zones, considering brand relationships, pack sizes, and competitive benchmarks to support retail change recommendations.
• Partner with merchandising, regional leaders, category teams, and other stakeholders to resolve pricing issues, support promotions, and provide clear store-level guidance.
• Produce ad hoc reporting, conduct store audit follow-up on competitive pricing observations, and carry out approved retail changes as required.
• Strong analytical skills with the ability to interpret pricing, sales, and margin data and turn findings into practical recommendations.
• Advanced proficiency with Microsoft Excel and solid working knowledge of Microsoft Word and Access.
• Experience with data queries, Power Query, or comparable tools used for reporting and analysis.
• Demonstrated ability to manage multiple priorities, organize work effectively, and exercise sound judgment in a fast-paced environment.
• Clear written and verbal communication skills, with the ability to work professionally with stores, customers, and internal stakeholders.
• Background in retail, pricing, merchandising, finance, or a related analytical business function.
• Proven ability to investigate issues, prepare reports, and support decision-making through accurate and timely analysis.

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