We are looking for an Administrative Assistant to support daily office operations and provide responsive service to internal and external contacts in Toronto, Ontario. This Long-term Contract opportunity is ideal for someone who is organized, detail-oriented, and comfortable managing communication, records, and administrative tasks in a fast-paced environment. The successful candidate will help keep workflows running smoothly by handling correspondence, maintaining accurate information, and supporting business teams with dependable administrative coordination.

Responsibilities:
• Manage incoming phone and email inquiries, respond professionally, and direct requests to the appropriate team members.
• Provide courteous service to clients and stakeholders while handling both inbound and outbound communications.
• Enter, update, and maintain information in internal records and databases with a high level of accuracy.
• Prepare routine documents, reports, and presentations using Microsoft Excel, Outlook, and PowerPoint.
• Coordinate administrative activities such as scheduling, follow-ups, and general office support to ensure efficient daily operations.
• Monitor shared inboxes and correspondence channels to keep requests organized and addressed on time.
• Support teams working in insurance-related processes by maintaining documentation and assisting with administrative follow-through.
• Use HubSpot and other systems to track interactions, update records, and support communication workflows.
• Previous experience in an administrative, customer service, or office support role.
• Strong communication skills with the ability to handle phone and email correspondence professionally.
• Accurate data entry skills and strong attention to detail when maintaining records.
• Proficiency with Microsoft Excel, Outlook, and PowerPoint.
• Experience managing inbound and outbound calls in a business setting.
• Ability to prioritize tasks, stay organized, and work effectively in a fast-paced environment.
• Familiarity with insurance processes or terminology is considered an asset.
• Experience using HubSpot or similar CRM platforms is preferred.

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