We are looking for an organized and service-focused Administrative Assistant to support day-to-day operations for a non-profit organization in Don Mills, Ontario. This Long-term Contract opportunity is ideal for someone who enjoys working on-site, managing administrative details with accuracy, and providing responsive communication to internal and external contacts. The successful candidate will bring strong database handling skills, sound judgement when reviewing information, and the ability to keep tasks moving efficiently in a fast-paced office environment.

Responsibilities:
• Provide front-line administrative support by responding to incoming calls, managing email communications, and assisting with general inquiries in a detail-oriented manner.
• Enter, update, and maintain records in organizational databases while ensuring information is complete, accurate, and properly categorized.
• Review incoming information, assess how it should be handled, and apply the appropriate data processing steps based on established procedures.
• Coordinate schedules and arrange appointments, helping to keep calendars and meetings organized for the team.
• Prepare and format documents, spreadsheets, presentations, and correspondence using Microsoft Word, Excel, PowerPoint, and Outlook.
• Support daily office operations through consistent in-person attendance and effective collaboration with staff across the organization.
• Make and receive telephone calls as needed to follow up on requests, confirm details, and provide timely service to stakeholders.
• Assist with administrative processes that may involve updates to database practices or workflow changes, while maintaining accuracy and continuity of service.
• Previous experience in an administrative support role within an office environment.
• Demonstrated ability to process data in a database with a high level of accuracy and attention to detail.
• Experience reviewing information and determining the correct method for entering or updating records.
• Strong customer service and communication skills, including confidence handling inbound and outbound calls and email correspondence.
• Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Ability to work on-site five days per week in Don Mills, Ontario.
• Well-developed organizational skills with the ability to manage appointments, priorities, and routine administrative tasks effectively.

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