We are looking for an experienced Accounts Receivable Supervisor to lead receivables activities for our Mississauga, Ontario operation while supporting related processes for Western Canada. This hybrid position combines hands-on oversight of credit, collections, invoicing, and cash application with day-to-day leadership of a small team. The successful candidate will bring strong analytical ability, sound decision-making, and the confidence to partner closely with internal stakeholders to keep accounts current and operations running smoothly.

Responsibilities:

• Lead and support a three-person accounts receivable team through coaching, performance guidance, and regular one-on-one meetings.

• Oversee daily receivables operations, including collections follow-up, invoicing coordination, cash application review, and new account administration.

• Assess customer creditworthiness by reviewing financial information, establishing appropriate credit thresholds, and evaluating third-party credit reports.

• Handle complex collection matters and credit-related issues, making informed decisions on escalations and account risk.

• Authorize the release of orders placed on hold by confirming account status and resolving outstanding concerns.

• Prepare and analyze spreadsheets and reporting to monitor receivables performance, identify trends, and support business decisions.

• Work closely with sales and other internal teams to address account questions, improve communication, and support customer service outcomes.

• Provide oversight for accounts receivable activities across the Mississauga and Western Canada operations, including support for invoicing needs where required.

• Previous experience in accounts receivable, including credit review, collections, billing, and cash application responsibilities.
• Demonstrated ability to supervise or guide team members in a finance or receivables environment.
• Strong Microsoft Excel skills, with the ability to work extensively with spreadsheets, reporting, and data analysis.
• Solid understanding of credit approvals, account risk assessment, and collection practices.
• Clear and detail-oriented communication skills, with the ability to work effectively with sales teams and customers.
• Sound judgment and a practical approach to resolving escalated account issues.
• Experience using an ERP or accounts receivable system; familiarity with Streamline is considered an asset.

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