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Field Service Engineer
Sidel Canada Inc. Laval, Quebec
Permanent
40 h - Full time
As soon as possible
Work shift: Day
Description
Your opportunity:
Sidel is looking for an automation field technician who will perform the installation, start-up, commissioning and testing of the Sidel equipment supplied to customer sites. The candidate must perform technical assistance during and after the warranty period, conduct training and other after-sales services of Sidel equipment installed on customer sites. Develop a good understanding of customer needs to provide objective advice and ensure customer satisfaction.
As an employee at Sidel, you will have the following conditions:
Competitive salary;
Annual Performance Bonus
Comprehensive group insurance scheme and cost paid by the employer (80%).
Pension fund with employer contribution (4 to 6% match);
Years of experience recognized for the number of vacation years granted;
Employee Referral Bonus;
Sick leave
Employee Assistance Program
On-site parking;
Business travel
Continuing education;
Social activities
Cafeteria with discounted food.
Your mission:
Test and evaluate the performance of equipment in the customer’s factory, based on technical, contractual and safety specifications;
Properly handle, verify and transfer equipment non-conformities;
Prepare a progress table of work and technical reports with reference to activities conducted;
Ensure the ultimate satisfaction of internal and external clients;
Perform activities in accordance with Standard Operating Procedures (SOPs), Sidel Coordination Plan Rules and Client Rules;
Report sales opportunities detected on the customer site;
Perform technical, troubleshooting and reporting activities;
Report site team activities to the facility site manager;
Follow and follow quality procedures according to Sidel standards;
Improve the development and maintenance of the Installation and Commissioning service;
Suggest improvements for the development of electrical and mechanical products;
Ensure that deadlines are met for each phase of a project in which they are involved.
*You must be interested, available and authorized to travel frequently to the United States and hold a valid passport.
Your profile:
Hold a DEC in electromechanical or industrial maintenance;
At least 3 years of practical experience in electromechanical, electrical and automation or in a similar position;
Specialized in automation (essential)
Technical expertise in automation (B&R, Siemens, Elau and AB) electrical or aseptic;
Knowledge of reading electrical, mechanical and pneumatic plans and knowledge of Autocad software;
Knowledge of computer tools (Ms Office, …);
Good analytical mind, curious, likes troubleshooting;
Ability to communicate and work in teams and with clients
Strong technical knowledge of electricity/automation;
Experience in the beverage industry;
Have the ability to travel up to 90% (including international destinations);
Bilingual written and spoken: French/ English.
Sidel is looking for an automation field technician who will perform the installation, start-up, commissioning and testing of the Sidel equipment supplied to customer sites. The candidate must perform technical assistance during and after the warranty period, conduct training and other after-sales services of Sidel equipment installed on customer sites. Develop a good understanding of customer needs to provide objective advice and ensure customer satisfaction.
As an employee at Sidel, you will have the following conditions:
Competitive salary;
Annual Performance Bonus
Comprehensive group insurance scheme and cost paid by the employer (80%).
Pension fund with employer contribution (4 to 6% match);
Years of experience recognized for the number of vacation years granted;
Employee Referral Bonus;
Sick leave
Employee Assistance Program
On-site parking;
Business travel
Continuing education;
Social activities
Cafeteria with discounted food.
Your mission:
Test and evaluate the performance of equipment in the customer’s factory, based on technical, contractual and safety specifications;
Properly handle, verify and transfer equipment non-conformities;
Prepare a progress table of work and technical reports with reference to activities conducted;
Ensure the ultimate satisfaction of internal and external clients;
Perform activities in accordance with Standard Operating Procedures (SOPs), Sidel Coordination Plan Rules and Client Rules;
Report sales opportunities detected on the customer site;
Perform technical, troubleshooting and reporting activities;
Report site team activities to the facility site manager;
Follow and follow quality procedures according to Sidel standards;
Improve the development and maintenance of the Installation and Commissioning service;
Suggest improvements for the development of electrical and mechanical products;
Ensure that deadlines are met for each phase of a project in which they are involved.
*You must be interested, available and authorized to travel frequently to the United States and hold a valid passport.
Your profile:
Hold a DEC in electromechanical or industrial maintenance;
At least 3 years of practical experience in electromechanical, electrical and automation or in a similar position;
Specialized in automation (essential)
Technical expertise in automation (B&R, Siemens, Elau and AB) electrical or aseptic;
Knowledge of reading electrical, mechanical and pneumatic plans and knowledge of Autocad software;
Knowledge of computer tools (Ms Office, …);
Good analytical mind, curious, likes troubleshooting;
Ability to communicate and work in teams and with clients
Strong technical knowledge of electricity/automation;
Experience in the beverage industry;
Have the ability to travel up to 90% (including international destinations);
Bilingual written and spoken: French/ English.
Salary benefits :
Salaire concurrentiel; Boni de performance annuel; Régime d'assurances collectives complet et coût défrayé par l'employeur (80%). Fond de pension avec côtisation de l'employeur; Horaire flexible; Télétravail; Années d'expérience reconnus pour le nombre
Relocation/Travel requirements :
à une haute fréquence
Sidel Canada Inc.
People all over the world consume products packaged by Sidel Group solutions every day. Each of those packaging solutions is developed according to our goal to deliver the highest quality standards to consumers. We are a leading provider of...
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