Customer service supervisor (except financial services)
LIBERTY TAX SERVICES - ESTEVAN Estevan, Saskatchewan
Permanent
Full time
As soon as possible
Description
- Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
- or equivalent experience
Tasks- Establish work schedules and procedures
- Examine and verify the accuracy of work
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Co-ordinate, assign and review work
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies
- Organize and maintain inventory
Work conditions and physical capabilities- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
Personal suitability- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Reliability
- Team player
Screening questions- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you willing to relocate for this position?
Other benefits- Paid time off (volunteering or personal days)
- Team building opportunities
- Parking available
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 35 hours per week
Salary: $21.75 hourly
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