Reservations clerk - hotel
Broadstreet Properties Campbell River, Colombie-Britannique
Permanent
Temps plein
Aussitôt que possible
Description du poste
- Education: Secondary (high) school graduation certificate
- Experience: 5 years or more
- or equivalent experience
- Various locations
- Resort
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
- Respond to complaints of guests
- Make and confirm reservations
- Maintain accurate records
- Confirm transportation and accommodation reservations
- Evening
- Shift
- Morning
- Day
- Participates in a government or community program or initiative that supports youth employment
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
Salary: $20.00 hourly
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