Customer service supervisor (except financial services)
Reindeer Early Childhood Education Ltd. Strathmore, Alberta
Permanent
Temps plein
Aussitôt que possible
Description du poste
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- Education
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Examine and verify the accuracy of work
- Conduct performance reviews
- Co-ordinate, assign and review work
- Supervise office and volunteer staff
- Oversee the preparation of reports
- Oversee development of communication strategies
- Evaluate work environments, programs and procedures to control, eliminate, and prevent disease or injury
- Manage contracts
- Establish and implement policies and procedures
- Work with minimal supervision
- Answer electronic enquiries
- Provide customer service
- Advise senior management
- Set up and maintain manual and computerized information filing systems
- Plan and organize daily operations
- Evaluate daily operations
- Coordinate the flow of information within the team
- MS Excel
- MS PowerPoint
- MS Windows
- MS Word
- MS Outlook
- Google Docs
- Reports and records
- Charts, tables, graphs and diagrams
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
- Repetitive tasks
- Ability to work independently
- Client focus
- Excellent oral communication
- Ability to multitask
- Are you authorized to work in Canada?
- Do you have experience working in this field?
- Do you meet the language requirements listed in the job posting for the position (English or French)?
- Free parking available
- On-site daycare available
- Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
Salary: $36.00 hourly
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