Hotel front desk supervisor
The Kenrick Hotel Banff, Alberta
Permanent
Full time
As soon as possible
Description
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- Hotel, motel, resort
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Perform same duties as workers supervised
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Assist clients/guests with special needs
- Co-ordinate, assign and review work
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies
- Respond to complaints of guests
- Register arriving guests and assign rooms
- Receive and deliver items and messages for guests
- Provide customer service
- Staff in various areas of responsibility
- MS Outlook
- Attention to detail
- Large workload
- Early morning
- Evening
- Shift
- Night
- Weekend
- Dental plan
- Health care plan
- Group insurance benefits
- Life insurance
- Night shift premium
- Supports newcomers and/or refugees with foreign credential recognition
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 44 hours per week
Salary: $24.00 hourly
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