We are looking for an Administrative Assistant to join our team in Langley, British Columbia in an on-site support role. This Long-term Contract position is ideal for someone who enjoys keeping operations organized, communicating with customers and internal teams, and handling shifting priorities in a fast-paced environment. The successful candidate will provide day-to-day administrative and customer support, help ensure orders and account details are processed accurately, and contribute to smooth coordination across departments.

Responsibilities:
• Enter and review customer orders promptly, ensuring all requests are processed accurately within required timelines.
• Work closely with internal departments to coordinate order fulfilment and support the completion of complex customer requests.
• Set up new customer records and maintain account information to keep system data current and accurate.
• Update customer-specific pricing details and assist with invoice corrections when adjustments are needed.
• Support the return process for empty containers by coordinating documentation and follow-up activities.
• Respond to customer concerns, document issues clearly, and direct matters to the appropriate team for resolution.
• Prepare and distribute customer-related documents and reports, including compliance and product information forms as required.
• Promote the company's online customer platform and assist clients with basic questions related to its use.
• Minimum of 2 years of experience in an administrative, customer service, or order processing role.
• Strong ability to manage multiple tasks at once and adapt quickly to changing priorities.
• Clear and thorough communication skills for handling phone calls, emails, and internal coordination.
• Solid problem-solving skills with a practical, service-focused approach to daily work.
• Good technical proficiency, including Microsoft Excel, Outlook, Word, and PowerPoint.
• Accurate data entry skills and strong attention to detail when working with customer and order information.
• Reliable attendance and the ability to work on site in Langley, British Columbia from Monday to Friday.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.

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