Are you sure you want to leave this process?

You are leaving the process without applying. All your changes will be lost.

Customer Service Representative

Already a candidate on Jobboom? Log in

Customer Service Representative

Uploading your resume

{[ selectedCvName ]}

Customer Service Representative

My resume

{[ selectedCvName ]}

Cover letter (optional)

Cover letter added

Customer Service Representative

Cover letter (optional)

Personalize your application by adding a message to the employer, or a more traditional cover letter. It's the perfect place to showcase your specific skills, knowledge and expertise related to the job.

0/3000 characters

Your application has been successfully sent to the employer!

The employer will contact you if your application is selected or if he needs more information.

Good luck!

Speed up your next application by adding your resume to your profile now.

Add this resume to my profile

Customer Service Representative

Requirements

Customer Service Representative

Knowledge and Proficiency

  • At ease with learning new computer programs

  • Knowledge of the field of optics

By clicking on "Submit Application" I confirm that I have read and accepted Jobboom's terms of use and privacy policy.

Western Optical

Customer Service Representative

Western Optical Saint-Laurent, Quebec

Sales, purchasing and customer service
Posted 19 day(s) ago | Still Open
Permanent 40 h - Full time As soon as possible Work shift: Day

DESCRIPTION

WestGroupe is growing and we are looking for an attentive customer service representative who makes customer satisfaction their number 1 priority.

Our representatives work in an environment that is quiet, clean and well appointed. The open area leaves place for collaboration: your colleagues are always there to support you.

The management team is also present for its employees, they care about their well-being. We organize many social activities in order to create a warm and family atmosphere. We develop a strong team spirit.

Your responsibilities

As a customer service representative, you will be responsible for the management of customer orders. With your ability to listen, you'll build relationships of trust with the customer and provide the best service possible: satisfaction above all!

On a daily basis, you will need to:

• Respond to customer calls and take orders;

• Provide customers all the necessary information concerning orders and deliveries;

• Advise customers on products;

• Resolve problems;

• Handle complaints from customers with a professional and respectful attitude;

• Inspect and clean the frames.

Requirements

  • Important - Min 1 year of experience on the phone
  • Essential - Bilingual (English/French)
  • Essential - Excellent command of English speaking
  • Important - Job stability
  • Important - Ability to perform repetitive tasks

Knowledge and abilities

  • Important - At ease with learning new computer programs
  • Asset - Knowledge of the field of optics
 

New on Jobboom

Your profile and CV will now be visible to employers.

  • Be noticed and contacted directly by recruiters
  • Increase your chances of finding your dream job

Don’t forget to complete your profile and update your CV to help employers find you.