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Customer Service and Loyalty Agent

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GEXEL

Customer Service and Loyalty Agent

GEXEL Montreal (Region), Quebec

Sales, purchasing and customer service
Posted + 30 days ago | Still Open
Permanent Full time As soon as possible

DESCRIPTION

CUSTOMER SERVICE AND LOYALTY AGENT
LOCATION : MONTREAL (SNOWDON METRO)

You are BILINGUAL, DYNAMIC, and above all dedicated to offer an excellent customer service?
Boost your career at GEXEL, a contact center created 20 years ago in Quebec, and join our passionate and dynamic team!

OUR BENEFITS

Hourly wage of $13.00, bilingualism bonus of $0.50
Wage increase after the first year of employment, your salary could go up to $ 14.15 an hour
One paid day off every four (4) months worked in addition to your annual vacation
Discount on public transport, STM or RTM
Easy access with public transportation – Snowdon Metro Station (Orange and Blue lines), bus lines 161, 17, 51, 166, 63
Free Wi-Fi internet access available in the office
Annual wage increase
Opportunities for growth and career advancement as GEXEL encourage internal promotions allowing our employees to envision a meaningful career path.
Paid training and development programs
Reference program
Social benefits (medication, dental, vision and life insurance plans)
Several corporate benefits including 30% off on cellular packages
Young and dynamic team.
As a customer service and loyalty agent, you will be responsible for providing an unparalleled service to our client-partner’s customers and all related activities tasks.

HERE IS AN OVERVIEW OF YOUR WORK DAY

Answering inbound calls and establishing a relationship of trust with customers in a professional manner
Assuring customer retention
Seizing sales opportunities
Assisting the team with all the other tasks related to the attainment of the objectives

YOU ARE THE PERSON WE ARE LOOKING FOR BECAUSE YOU OFFER

Flexibility
Permanent and full-time position
Day, evening and week-end shifts to meet the needs of our customers
Bilingualism (French and English)
Good communication skills
Charisma, diplomacy and great listening skills
High level of computer skills

You are known for your excellent customer service? Come and meet with us!

GEXEL is growing and looking for dynamic and professional people like you. Join our team and become part of the GEXEL success!

How to Apply!
Anyone who can legally work in Canada can apply for this position. If you are not currently authorized to work in Canada, the employer will unfortunately not be able to consider your application.
GEXEL

GEXEL

GEXEL was founded in 1998 and has been providing high-end customer contact services and automated communication solutions for 20 years now. From its headquarters in Montreal, GEXEL operates five contact centers located in Quebec, two in Montreal,...

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