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Account Manager - Quebec City and Norther Quebec Area

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Account Manager - Quebec City and Norther Quebec Area

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Account Manager - Quebec City and Norther Quebec Area

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Doka Canada Ltd.

Account Manager - Quebec City and Norther Quebec Area

Doka Canada Ltd. Varennes, Quebec

Sales, purchasing and customer service
Posted 1 week(s) ago | Still Open
Permanent 40 h - Full time As soon as possible Work shift: Day


FORMWORK ACCOUNT MANAGER – Quebec City and Northern Quebec Area
Location: Montréal Branch – 1404 Boulevard Lionel Boulet, Varennes, J3X 1P7, Québec

Company Description:
Doka’s expertise in formwork technology is unparalleled in the industry and we are proud of the difference we make globally! “It’s not just formwork – it’s DOKA” is impressively demonstrated worldwide in buildings like the Burj Khalifa (Dubai), in hydroelectric generating stations like the Keeyask (Nelson River in northern Manitoba) – and in parts of the Brenner Base Tunnel (European Alps). Collaborative teamwork of more than 6000 employees in over 160 distribution/logistics facilities in more than 70 countries is one of the primary reasons behind our success. With 150 years of history as a family owned company, we recognize and appreciate our employee’s work every day by rewarding them with flexible work hours, competitive wages, bonuses, training/development opportunities and a comprehensive group benefits program including RRSPs.

Summary of Position
The Account Manager will develop and maintain a sales territory consisting of a defined sales goal, which may be subject to change. This position will be accountable for retaining existing accounts and growing business while maintaining strong and trusting partnerships with customers. He/she will be a strategic partner in expanding Doka Canada’s presence within the designated territory and will be accountable for maximizing sales that broaden Doka Canada’s position in the market.
 Identify potential customers; make cold calls that result in meetings and convert prospects into actual sales.
 Develop both new and existing accounts and expand business through face-to-face contact with the customers.
 Maintains a customer/prospect database that contains the names, addresses and actual phone numbers of actual and prospective accounts as well as all of the names of the officers, key office and field personnel that represent these customer/prospects. Regularly uses and maintains customer/prospect database (Victori).
 Communicates clearly and collaborates with engineering, as required, to ensure accurate proposals.
 Drafts final proposals, insuring management approval and customer signatures are obtained.
 Presents proposals while selling the features and benefits of our products to close sales.
 Partners with engineering for jobs under contract and obtains approved drawings.
 Conducts regularly scheduled jobsite service visits instructing the workers in the proper and safe utilization of equipment thereby shortening their learning curve. Ensures that the customer is satisfied with the equipment and the production he/she is obtaining and insures proper recording and coordination of shipments and returns.
 Accountable for all credit interactions with the customer including obtaining contractor approval of invoices, making adjustments through credit requests and ensuring prompt payment, as well as preparing and distributing monthly account status reports. Additionally, settles accounts as soon as possible after the last major return of a project regarding lost material, damaged product, cleaning, freight and final returns.
 Timely and accurately completes sales reports and provides information for backlog and sales projections.
Other Responsibilities/Peripheral Functions
 Visits job sites as required.
 Handles special projects as assigned including participating in company committees/teams.
 Builds continually on product knowledge
 Assists in ensuring safe working practices and a safe working environment.
 Conducts day-to-day business related activities in compliance with all Sales, Engineering, and national policies, procedures and business practices
 Travel as required (some overnight). Additionally, he/she may be called upon to make sales or service calls outside of the designated territory as needed.
 Collaborates with the Sales Manager and Area Manager insuring company and branch sales initiatives are aligned and achieved.
 Bachelor Degree with a concentration in Business, Engineering or Construction preferred.
 5-7 yrs sales/account management experience required. Previous experience in the concrete forming industry a plus.
 Consistently handles confidential information with the highest level of integrity and delivers the highest standards of service to customers.
 Strong interpersonal, communication, organization, follow-up and negotiation skills along with a strong numerical aptitude required.
 Takes initiative, manages time effectively, and manages and adjusts priorities based on business demands.
 Knowledge of the construction industry and its marketplace. Ability to read & interpret blueprints.
 Excellent communication skills including an excellent command of English and French (speaking, reading, writing).
 Qualitative abilities including
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strong analytical/problem solving skills, technical proficiency and effective selling skills.
 Strong computer skills including proficiency using Microsoft Office applications, (Word, Excel and Power Point). Willing and able to learn new computer systems, products, concepts and techniques as well as an eagerness to keep abreast of customer, industry and competitor developments.
 Self-motivated, assertive, team player with a strong work ethic, able to work independently in a results-driven, fast-paced and mult-cultural environment.
 Understands how the branch sales, business development activities and account management of Doka Canada impacts the corporation worldwide.
 Problem Solving - This position requires the ability to support the branch office and serve as a liaison to the customers and national sales function resolving issues at times on short notice with minimal information.


Extensive daily interaction with colleagues, management and customers. Consistently delivers high standards of customer service and communicates effectively.

Presentation Skills

Must be able to create and give sales presentations to potential customers concerning his/her qualifications and experience level, the company’s history and experience and the features and benefits of the products we sell.

Mental Effort

This position requires the ability to think strategically. Position requires the ability to work in a fast-paced environment and the ability to be organized and manage time to meet sales objectives and deadlines.

Working Conditions

Working conditions vary from that of an office environment: dry, cool, well lighted, to outside conditions (equipment yard or job site), high noise level in certain areas, extreme outdoor temperatures

In addition to the benefits noted above, Doka engages employees in various company events throughout the year - especially this year as we celebrate 150 years together!
Does working with some of the most impressive construction projects in the world interest you? If joining an industry leader excites you, submit your resume on or before October 30th, 2018 @4:00PM
Candidates must be authorized to work for any employer in Canada. Doka is an Equal Opportunity Employer.
A company of the Umdasch Group.
Salary benefits : Commissions
Relocation/Travel requirements : Oui

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