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Scheduling manager


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Securitas Canada

Scheduling manager

Securitas Canada Montreal (Region), Quebec

Human resources
Posted 20 day(s) ago | Still Open
Permanent Full time As soon as possible Work shift: Day



DATE: DECEMBER 28th, 2018





Independently manages, establishes, maintains and reviews schedules. Provides management support for branch functions including payroll and accounts receivable processes. Matches available staff to posts. Notifies staff of schedules. Minimizes avoidable overtime through effective scheduling strategies. Contacts and re-deploys staff to fill call-offs. Responds to schedule changes and client requests. Controls processes in automated resource systems.


• Manages the scheduling of Security Officers and Supervisors at client sites; manages the scheduling process to optimize operating results and to keep avoidable overtime to a minimum; determines best resolution to staffing issues and problems.
• Maintains site coverage at all times; tracks requests for time off including vacation and personal leave requests to ensure site coverage; responds to emergency situations, call-offs, and absences to ensure that client sites have coverage; acts as call in center for remote posts.
• Ensures that accurate timekeeping payroll, and billing data is kept; verifies billing and payroll reports and corrects discrepancies; interfaces with accounts receivable and payroll departments to make corrections.
• Maintains current knowledge of site contracts and requirements of Security Officer training, availability and time worked.
• Coordinates scheduling changes with management, supervisors, and staff; serves as a liaison with clients, management and staff in resolving scheduling, training, billing and payroll problems.
• Ensures that an adequate on call security force is available to cover vacancies created by absences and call-offs.
• Coordinates the daily schedules and assignments of supervisory staff; briefs supervisors on changes to post schedules and new Security Officer schedules.
• Advises management of openings as they occur; assists in the screening of Security Officer candidates; interviews new Security Officers when needed to ascertain their availability for various shifts; matches Security Officers with site requirements and qualifications.
• Recommends removal of Security Officers from posts based on client complaints, attendance problems or other performance issues; advises management of any staffing problems that may arise as client requirements change.
• Maintains records of Security Officer qualifications, certifications and training and coordinates on-site training requirements with Site Supervisor to meet client needs.
• Other duties as assigned.


• Thorough understanding of Security Operations
• Proficient in various software applications preferably Windows, Microsoft Word, Excel and PowerPoint.
• Accurately assess employee strengths and development needs and provide feedback and coaching as deemed appropriate.
• Must be able to organize/prioritize in order to support an effective/efficient operation and accomplishment of stated goals.
• Must have a high level of experience in dealing with various levels of individuals within the organization and be able to adapt to the various levels of communication required with each group.
• Must possess the ability to discuss both positive and negative situations with those individuals in such a manner as to ensure that the necessary goal is achieved with a positive result.
• Strong communication and interpersonal skills.
• Available to work varying hours and including on call responsibilities after hours.


• College diploma in a related discipline or equivalent OR Minimum of two (2) plus years of related experience.
• Must be fluently bilingual in English/French.

If you possess these qualifications and are interested in this opportunity, please apply online at
quoting reference number HR-20181228 no later than noon on January 16th, 2018.

Securitas Canada celebrates diversity and we welcome and encourage applications from the four designated groups; namely women, aboriginal people, visible minorities and persons with disabilities.


  • Essential - College diploma in a related discipline
  • Important - Two years of related experience
  • Essential - Fluently bilingual (English/French)
Securitas Canada

Securitas Canada

Securitas is the largest security services company in the world, hiring more than 8000 security professionals located in 31 offices in Canada. Securitas Canada, which strongest values are professionalism integrity and outstanding customer...

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