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Senior bilingual deskside support technician

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Senior bilingual deskside support technician

Requirements

Knowledge and Proficiency

  • 7 years SCCM experience

  • 7 years active directory experience

  • Migration of Windows 7 to Windows 10

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PeopleToGo

Senior bilingual deskside support technician

PeopleToGo Saguenay / Lac-Saint-Jean, Quebec

Digital Technology and Media
Reference : 11970
Posted 18 day(s) ago | Still Open
Contract / Freelance 40 h - Full time 28.00$ - 35.00$ Hourly 2018-11-15 Work shift: Day

DESCRIPTION

Position: Senior Deskside Support Technicians 

Number of positions: 2 

Location: Saguenay, PQ

Contract Term: 6 months, likely longer

Start Date: Mid November/2018

Technician Pay: Negotiable $28.00 - $35.00

Hours: Mon-Fri 8 AM to 5 PM

Description: Need to be experienced enough and capable of handling an escalation and trouble-shoot users issues sent from call center & deskside support personnel. Work will take place at one main site.

Expenses: Travel, hotel, food & per diems paid by Client

MUST BE WILLING TO RELOCATE TO SAGUENAY FOR THE DURATION OF THE CONTRACT, ALL EXPENSES PAID (HOUSING, TRAVEL,FOOD, ETC)

Main Activities & Skills Required

Experience in a complex Office IT environment is mandatory :
Perform remediation activities to fix the different problems encountered during the project;
HW and SW troubleshooting to make a software or peripheral that prevents the deployment of Windows 10
Provide recommendations
Find alternatives
Good communication capacities, written and spoken, in French and English;
Deep knowledge of operating systems Windows 7 and 10
Deep knowledge of SCCM
Deep knowledge of Active Directory, Security, GPO etc…
A+ and MCSE certifications are very nice-to-haves

Requirements

  • Important - Minimum 7 years experience level 3 support
  • Essential - Bilingual

Knowledge and abilities

  • Essential - 7 years SCCM experience
  • Essential - 7 years active directory experience
  • Essential - Migration of Windows 7 to Windows 10
Relocation/Travel requirements : Must relocate to Saguenay for duration of contract
PeopleToGo

PeopleToGo

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