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IT technician

Requirements

IT technician

Knowledge and Proficiency

  • IT Culture: All OS, Hardware, Network, MS Office

  • MS Windows (XP, VISTA, 7,8, 2003-2012R2)

  • Network & telecom (router,firewall,switch)

  • MS-Office

  • Able to lift weights of 100lb

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Microcom Informatique Inc.

IT technician

Microcom Informatique Inc. Saint-Léonard, Quebec

Digital Technology and Media
Posted 10 day(s) ago | Still Open
Permanent Full time 14.00$ - 20.00$ Hourly As soon as possible

DESCRIPTION

You want a very diverse job? We have what you need!

We are a dynamic company in a significant growth phase. We have been established since 1995, located in Anjou and are serving customers that mainly consists of SMEs located in the greater Montreal area.

SERVICES OFFERED BY THE IT SERVICES DIVISION:
• Sale, maintenance and repair of all types of computer equipment
• Wiring: computer, phone, alarm, exterior and interior
• Installation and administration of Windows server, Linux, VMware
• Dedicated and Shared Hosting
• Installation and support of various office software
• Installation and support of web applications: Forum, Wiki, mailing list, etc.
• Exchange Services / BlackBerry / Windows mobile dedicated or shared
• Networking Gateway, VPN, QoS, load balancing, Internet link redundancy, etc.
• IP Telephony mutualized
• Online Backup and Archiving
• And much more!

MAIN DUTIES:
• Receive customer requests (phone, email, fax, etc.) and implement them according to established procedure.
• Perform installation tasks, administration and support of IT systems of our customers, which is very diverse, and in some of our offices by remote response systems or on-site by customer.
• Document interventions and client configurations.
• Ensure service quality and customer satisfaction.

KNOWLEDGE AND EXPERIENCE REQUIRED:
• Good IT culture. Must know and understand the most current technologies (hardware, software and other) in use in the industry. That is to say:
o Thorough knowledge of the O/S of Microsoft Windows Workstation (XP, VISTA, 7.8)
o Knowledge of the O/S of Microsoft Windows Server (2003-2012R2)
o Basic knowledge of Linux / Unix (asset for future project)
o Knowledge in networking and telecom (router, firewall, switch, Internet)
o Knowledge in hardware (desktop, laptop, server)
o Knowledge of office software (MS Office Suite)
• Excellent communication and interpersonal skills.
• Excellent professionalism, good charisma, beautiful presentation.
• Ability to work under pressure on occasion in the event of an urgent customer problem.
• Ability to work on multiple projects at the same time effectively and efficiently.
• Experience in analyzing customer needs is an asset.

OTHER REQUIREMENTS:
• Must have excellent communication ability in French and English (oral and written).
• Possess a valid driver's license.
• Must have physical ability to lift loads of up to 100lb in connection with the exercise of its functions.

JOB BENEFITS:
• Very competitive compensation according to relevant experience of the applicant
• Flexible working conditions
• Benefit Plan
• Training program and continuous development

Requirements

  • Essential - Possess a valid driver's licence
  • Essential - Excellent communication in english and french
  • Essential - Professionalism, charisma and good presentation
  • Essential - Ability to work under pressure on occasion
  • Essential - Ability to work concurrently on many projects

Knowledge and abilities

  • Essential - IT Culture: All OS, Hardware, Network, MS Office
  • Essential - MS Windows (XP, VISTA, 7,8, 2003-2012R2)
  • Essential - Network & telecom (router,firewall,switch)
  • Essential - MS-Office
  • Essential - Able to lift weights of 100lb
Microcom Informatique Inc.

Microcom Informatique Inc.

IT enterprise located on the east-side of Montreal in the Galeries d'Anjou area. Founded in 1995, Microcom offers professional services in IT infrastructure, software development and back-office management. It is specialized in the development...

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