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Experience

IT Technician

Experience Montréal, Quebec

Digital Technology and Media
Posted 19 day(s) ago | Still Open
Permanent 40 h - Full time As soon as possible

DESCRIPTION

Start date: As soon as possible
Type of Position: Permanent
Location: Montreal, QC
Number of openings: 1
Language of communication: Bilingual. French and English, both spoken and written.

Perks: Great opportunity to work as part of a growing team, with benefits that include 3 + 1 weeks of vacation, a balanced bonus structure and a flexible work schedule.

With distribution centers located from coast to coast, our client currently ranks second in Canada in terms of market share in its field and is looking to become No. 1. Through multiple small acquisitions, it is rapidly expanding its operations and gaining more and more recognition in the Canadian market.

The IT Technician must support the IT demands of the employees. His/her expertise allows him/her to have an impact on everyday IT activities by ensuring that they run smoothly. He/she believes in the importance of providing outstanding customer service and he/she wants his/her colleagues to work in the best possible conditions by providing them with technical assistance.

Responsibilities:

• Install and configure hardware, workstations, and software
• Provide technical support to on-site and remote users
• Analyze, diagnose and solve technical problems of employees
• Create and manage access (emails, passwords, etc.)
• Train users on new technologies and upgrades
• Support users in their daily IT activities
• Ensure good communication and follow-up of requests with colleagues
• Keep records of computer equipment inventories
• Report anomalies and provide the required solutions for optimal use
• Solve problems with "RF GUN" in warehouses
• Responsible for mobile telephony for employees (administration, configuration, management, etc.)

Required Skills:

• Experience with WiFi technology
• Sense of analysis: You like to tackle problems in order to find several possible solutions by using in-depth thinking, your knowledge and past experiences
• Easy to adapt: You are flexible to adapt to requests as they arrive and know how to profit from the changes. You are flexible to work outside working hours and according to different shifts
• Customer Service: You have the desire to provide a service that goes above and beyond expectations and put the customer at the center of your concerns, which shows that you are an excellent support for your colleagues
• Sense of responsibility: You inspire confidence in your colleagues by your actions and complete the projects entrusted to you within the prescribed deadlines.

Education:

College diploma in computer science combined with 1 year of experience, which allows to possess the knowledge and skills required.

Experience

Experience

Experience is an IT staffing solution company specializing in staff augmentation (time and material contracts), direct permanent placement, payroll services, and management consulting solutions. Experience’s core values make it easy to work...

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