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Field Service Technician (Independent Contractor)

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    Field Service Technician (Independent Contractor)

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    PeopleToGo

    Field Service Technician (Independent Contractor)

    PeopleToGo Québec, Quebec

    Digital Technology and Media
    Posted 26 day(s) ago | Still Open
    Contract / Freelance Part time As soon as possible Work shift: On call

    Description

    Field Service Technician (Independent Contractor)

    Are you looking for additional revenue or to establish and grow your business based on your availability?

    **This role is on call/piece work and volume varies based on location and demand**

    We currently require incorporated or sole proprietor service providers who are reliable and enthusiastic with a commitment to deliver exceptional customer service to our clients.

    Job Summary
    The ideal candidate will be responsible for installing, repairing and maintaining desktop/laptop, point of sale equipment and peripherals, printers, monitors, entertainment systems etc.

    • Perform hardware break-fix services on PCs, laptops, network printers, and servers, etc.
    • Perform IMAC (installs, moves, add, changes) services: hardware roll-outs, refreshes and other hardware deployment related activities on PCs, laptops, printers, POS devices, etc.
    • Handle software installation/support/upgrades
    • Perform deskside support services installing and troubleshooting hardware, software, and network related issues
    • Perform basic LAN and internetworking related activities
    • Respond/update/close calls from National Dispatch/Call Management Center
    • Perform warranty service calls both commercial and residential clients
    • Perform other types of service calls from our Dispatch/Call Center as required
    • Certify/upgrade skillset as required when new customers or technology is introduced

    Knowledge, Skills, and/or Abilities Required:
    • Must be a sole proprietor or incorporated
    • Must have A+ Certification
    • Have 2 - 3 years of IMAC (installs, moves, add, changes) services relating to laptops, printers, POS devices, etc.
    • Have 2 - 3 years of break-fix experience
    • Have 2 - 3 years of deskside support experience
    • Have 2 - 3 years of printer experience
    • Must be able to pass a criminal background check
    • Must have a minimum of an IT diploma from a recognized school
    • Must have a valid driver’s license and access to a reliable vehicle at all times
    • Must have exceptional customer service skills
    • Must have good communication skills
    • May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, HP).
    • Must be available to work flexible work schedules

    Requirements

    • Essential - • Must be a sole proprietor or incorporated
    • Important - 2 + years IMAC experience
    PeopleToGo

    PeopleToGo

    Just call PeopleToGo, the leader in technology staffing, and put highly trained, professional personnel, with the right skills and experience, in the right place, at the right time. We Guarantee It Choose from a network of thousands of personnel...

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