iBwave Solutions Inc.

Community Manager

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    iBwave Solutions Inc.

    Community Manager

    iBwave Solutions Inc. Saint-Laurent, Quebec

    Digital Technology and Media
    Posted 10 day(s) ago | Still Open
    Permanent Full time As soon as possible

    DESCRIPTION

    We are looking for a qualified Community manager to join our team. If you are a tech-savvy professional, experienced in social media, PR and promotional events, we would like to meet you.
    Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community.

    Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.

    POSITION DUTIES AND RESPONSIBILITIES
    • Set and implement social media and communication campaigns to align with marketing strategies
    • Provide engaging text, image and video content for social media accounts
    • Respond to comments and customer queries in a timely manner
    • Monitor and report on feedback and online reviews
    • Organize and participate in events to build community and boost brand awareness
    • Coordinate with Marketing, PR and Communications teams to ensure brand consistency
    • Liaise with Development and Sales departments to stay updated on new products and features
    • Build relationships with customers, potential customers, industry professionals and journalists
    • Stay up-to-date with digital technology trends
    REQUIREMENTS
    • Proven work experience as a community manager
    • Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
    • Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
    • Excellent verbal communication skills
    • Excellent writing skills
    • Hands on experience with social media management for brands
    • Ability to interpret website traffic and online customer engagement metrics
    • Knowledge of online marketing and marketing channels
    • Attention to detail and ability to multitask
    • BSc degree in Marketing or relevant field


    LOCATION: Montreal (Ville St-Laurent), Canada
    TYPE: Permanent, Full time



    SEARCH FIRM REPRESENTATIVES PLEASE READ CAREFULLY:

    iBwave is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at iBwave via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of iBwave. No fee will be paid in the event the candidate is hired by iBwave as a result of the referral or through other means.
    iBwave Solutions Inc.

    iBwave Solutions Inc.

    iBwave, a Corning Company, is the power behind great in-building wireless experience, enabling billions of end users and devices to connect inside a wide range of venues. As the global industry reference, our software solutions allow for smarter...

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