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Change management Specialist

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Change management Specialist

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onepoint

Change management Specialist

onepoint Montréal, Quebec

Digital Technology and Media
Posted 3 day(s) ago | Still Open
Permanent Part time As soon as possible

DESCRIPTION

The ITSM specialist will join a process & controls team. The primary objectives for this position is to provide exceptional service with respect to day to day activities related to change management.

- Confirms appropriateness of Primary and affected CIs.
- Confirms overall data quality adheres to documented standards for details such as Description, Justification Details, Impact Description, Implementation Plan, and Rollback Plan
- Confirms stakeholders are included and appropriately assigned: Implementers, Approvers, Watchers, etc.
- Confirms Start/End Times and Duration are appropriate
- Checks and advises on general schedule conflicts
- Accept or Reject the Change Record and notify Stakeholders
- Raises change issues and co-ordinate their resolution (scheduling conflicts, compliance with standards, procedures, etc.)
- Manage and lead weekly change review meeting
- Track, trend and report on change tickets
- Assist with the co-coordination and communication of all major changes and projects ensuring that the impact and support requirements are clear to all teams locally and globally
- Update CMDB and Application repositories as needed

Requirements

  • Essential - 4 yrs in Change management
  • Essential - ITIL Certification
  • Essential - Excellent communicaiton skills in English
onepoint

onepoint

Penser le changement autant que le conduire Onepoint, qui compte maintenant près de 2000 salariés, est devenu l’un des acteurs majeurs de la transformation numérique en France. L’expertise onepoint est autant de penser le changement que de...

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