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    TransPerfect

    Team Lead, Project Management

    TransPerfect Montréal, Quebec

    Communications and marketing
    Posted 6 day(s) ago | Still Open
    Permanent Full time As soon as possible

    Description

    The Team Lead is a key player of the Linguistic Department, as part of the operations at Translations.com Montreal. Team Leads manage two or more linguists. This hybrid position is designed to support the day-to-day activities of linguists in a specific area of expertise. A combination of linguistic work and managerial responsibilities, this role is perfect for those who like to wear many hats in the content creation space! The work ratio will vary week-to-week, but is estimated to be at 40% time spent on linguistic tasks vs. 60% on managerial tasks.

    DESCRIPTION
    Team Leads are ultimately responsible for the quality and timeliness of work and personnel decisions related to their direct reports, with the guidance of their direct supervisor.

    Management responsibilities:

    - Ensure that all personnel reporting to them follow all relevant procedures, utilize proper technology at all times, and are trained in and perform all of their required duties
    - Conduct one-on-one meetings and plan and execute training sessions with direct reports, with the supervision of their manager
    - Be the first point of contact for direct reports to resolve issues and properly escalate to their supervisor as required
    - Day-to-day pro-active management of their team
    - Ensure daily job placement for their team, troubleshoot any and all issues that arise with their team, and work directly with team members to ensure effective execution of the work
    - Rearrange work schedules in emergency situations and jump in on linguistic tasks when required.
    - Work towards objectives established by their manager.
    - Work with manager to help generate ideas for improvement on a team and departmental level.
    Identify issues/weaknesses within the team and propose resolutions with the support of their supervisor
    - Establish a good communication each team members, keep the team motivated, help them to reach their establish goals (standard metrics & quality, S.M.A.R.T. goals, professional development, etc…) and track their progress.

    Linguistic responsibilities:

    - Perform linguist tasks (i.e. translate, proofread) related to at least one of these targeted industries: finance, HR, marketing, retail, technical.
    - Maintain and use translation memories and glossaries.
    - Occasionally represent the Linguistic Department by taking part in client-facing calls to gain a better understanding of client preferences, update style guides, glossaries, instructions and reference material and address issues as they arise.

    REQUIRED SKILLS
    - Excellent (written and verbal) communication skills and cultural knowledge of target and source languages. (English and French for Canada).
    - Excellent communication skills (both written and verbal) in English.
    - Be a confident decision-maker.
    - Be a good at relationship-building and working with a variety of different personalities.
    - Exceptional problem solving/critical thinking skills.
    - Exceptional attention to details.
    - Ability to maintain professionalism in all situations, especially under tight deadlines.
    - Ability to maintain professionalism, focus and result-orientation under pressure and tight deadlines
    - Positive attitude in the face of change, client-centered mind-set and pro-active approach to problem avoidance and resolution

    REQUIRED EXPERIENCE AND QUALIFICATIONS

    - Minimum Bachelor's degree, Translation Certificate, or their equivalent.
    - Native fluency in Canadian French and near-native fluency in English.
    - 2+ years of prior industry experience in translating and proofreading documents in the areas of expertise.
    - Strong MS Office and Adobe software skills (i.e. PDF mark-ups).
    - Experience with other document sharing platforms is considered an asset.
    - 2 years of past experience with managerial responsibilities
    - Previous experience in managing people is considered an asset.
    TransPerfect

    TransPerfect

    For more than 25 years, TransPerfect has provided comprehensive language and technology solutions to help our clients communicate and conduct business more effectively in a global marketplace. Equipped with a quality management system certified...

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