TransPerfect

Linguist Team Lead

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    TransPerfect

    Linguist Team Lead

    TransPerfect Montréal, Quebec

    Communications and marketing
    Reference : 9653
    Posted 3 week(s) ago | Still Open
    Permanent Part time As soon as possible

    DESCRIPTION

    The Team Lead is a key player of the Linguistic Department, as part of the operations at Translations.com Montreal. Team Leads manage two or more linguists. This hybrid position is designed to support the day-to-day activities of linguists in a specific area of expertise. A combination of linguistic work and managerial responsibilities, this role is perfect for those who like to wear many hats in the content creation space! The work ratio will vary week-to-week, but is estimated to be at 40% time spent on linguistic tasks vs. 60% on managerial tasks.

    Team Leads are ultimately responsible for the quality and timeliness of work and personnel decisions related to their direct reports, with the guidance of their direct supervisor.

    - Ensure that all personnel reporting to them follow all relevant procedures, utilize proper technology at all times, and are trained in and perform all of their required duties
    - Conduct one-on-one meetings and plan and execute training sessions with direct reports, with the supervision of their manager
    - Be the first point of contact for direct reports to resolve issues and properly escalate to their supervisor as required
    - Day-to-day pro-active management of their team
    - Ensure daily job placement for their team, troubleshoot any and all issues that arise with their team, and work directly with team members to ensure effective execution of the work
    - Rearrange work schedules in emergency situations and jump in on linguistic tasks when required.
    - Work towards objectives established by their manager.
    - Work with manager to help generate ideas for improvement on a team and departmental level.
    - Identify issues/weaknesses within the team and propose resolutions with the support of their supervisor
    - Establish a good communication each team members, keep the them motivated, help them to reach their establish goals (standard metrics & quality, S.M.A.R.T. goals, professional development, etc…) and track their progress.
    - Perform linguist tasks (i.e. translate, proofread) related to at least one of these targeted industries: finance, HR, marketing, retail, technical.
    - Maintain and use translation memories and glossaries.
    - Occasionally represent the Linguistic Department by taking part in client-facing calls to gain a better understanding of client preferences, update style guides, glossaries, instructions and reference material and address issues as they arise.

    Requirements

    • Essential - Bachelor's degree
    • Essential - 2+ years of translation experience
    • Essential - 2 years of managerial experience
    TransPerfect

    TransPerfect

    For more than 25 years, TransPerfect has provided comprehensive language and technology solutions to help our clients communicate and conduct business more effectively in a global marketplace. Equipped with a quality management system certified...

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