• Type de poste : Permanent, Contractuel
• Zone géographique : Québec, Montréal (Région de)

• Secteur d'emploi : Technologies de l'information et multimédia
• Fonction principale :
  • *Autres
  • Gestion de projets
  • Analyse d'affaires

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Date de début : ASAP

Durée : 7 mois+

Code6 recherche pour un de ses clients, 1 Business Analyst.

Vos responsabilités seraient:

• Support the continued evolution (analysis, design, development) of core Customer Service.

• Regularly liaise with Customer Service to discuss delivery issues, identify bugs and follow bug fix progress.

• Work with Member Experience team to develop procedural workarounds as bugs are investigated and fixed.

• Work on large corporate initiatives.

• Primary liaison between the larger IT organization and business groups.

• Produce standard IT documents – Business Requirements, Understanding of Business Requirements, Use Cases, etc. that will be the basis for further technical specifications and application coding.

• Review supplier solutions and estimates to ensure compliance with business requirements.

• Serve as Subject Matter Expert by performing rapid high-level solution analysis

. Excellent knowledge of air reward products, their terms and conditions and processes related to their delivery.

Obligatoires:

• 5 year’s experience in business analysis

• Solid knowledge of project planning & tracking tools (ex. MS-Project).

• Accomplished group facilitator, capable of leading management staff and agents through brainstorming sessions.

• Excellent time management, organizational and presentation skills.

• Excellent oral and written communication skills, especially the ability to connect with business teams to clearly explain, in business terms, complex technical situations.

• Team player with effective interpersonal skills who can work in an autonomous setting.

• Experience working within multidisciplinary, multi-task and collaborative environments.

• Able to multi-task and manage several deliverables simultaneously.

• Able to thrive in a fast-moving environment, with high tolerance for change.

• Solid knowledge of web technologies and developing web-based agent applications.

• Excellent knowledge of Microsoft Office (Excel, Word, Powerpoint) and Microsoft Visio tools.

• Bilingual (French and English)

Reference # 20090418

SVP, veuillez nous faire parvenir une version Word de votre curriculum vitae à CV@code6.ca. Code6 traitera votre candidature en toute confidentialité. Si vous n'êtes pas disponible, faites-nous parvenir la date de votre disponibilité ainsi que votre CV.

Nous vous remercions de l'intérêt manifesté à l'égard de CODE6.