Accounts Receivable Reconciliation & Analysis
• Prepare and analyze monthly accounts receivable reconciliations
• Prepare and analyze provision for doubtful accounts and other A/R month-end reports
Collections & Customer Communication
• Provide support to the Finance team in understanding, investigating and resolving Accounts Receivable collection issues
• Notify customers of overdue payments and accounts by telephone, mail, and email – including timely follow up if a reply is not received
• Develop payment plans and negotiate debt payments
• Document and track in system all collection activities
• Strengthen and develop relationships with customers by professionally handling customer inquiries, including providing detailed customer reconciliations and statements as required, resolving payment disputes, and processing payments and refunds
Internal Communications
• Liaise with all sites when necessary to resolve customer discrepancies with sales contracts
Performance Improvement and Process Optimization
• Recommend further action or discontinuation of product and service on occasions where payment is not forthcoming
• Assist in streamlining and optimizing the Accounts Receivable and collection processes by identifying areas for performance improvement
Reporting and Documentation
• Preparing ad-hoc reports related to collection work
·      Bachelor’s degree in Accounting, Finance or equivalent background or other related disciplines; or equivalent combination of work experience, training and education ·      At least three (3) years of proven experience in accounts receivable and collections ·      Strong understanding of accounting principles and practices, particularly related to accounts receivable management and collections ·      Excellent interpersonal, oral communication, and time management skills with the ability to interact professionally with customers and internal stakeholders ·      Detail-oriented with strong analytical and problem solving abilities and negotiating skills ·      Experience with Microsoft Dynamics Navision would be an asset ·      Ability to work independently and multi-task in a fast-paced environment, prioritize tasks and work with minimal supervision ·      Must work effectively in a team environment ·      Able to meet deadlines and demonstrate initiative ·      Dedicated, able to learn new tasks and software quickly ·      Responsible and reliable ·      Intermediate proficiency of Windows and Microsoft Excel, PowerPoint, Word, and Outlook


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