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Location TORONTO , Ontario, Canada
Job Opened 11/28/2016
Education High School Diploma/GED
Job Number 16000KF6
Job Type Full Time
The Department Head is a member of the leadership team and ensures that the store’s key focuses are upheld when they are the Manager on Duty; he/she has primary accountability to the Store Manager for customer service and sales strategies within their areas of ownership. This position manages the daily priorities of our sales associates, such as merchandising, replenishment and our consistent focus on customer service.
Delivers our Signature Service to every customer, every time and ensures the customer is the driving force behind decisions and activities
Contributes to the sales growth of their departments (and store as a whole) by driving KPI’s (key performance indicators ) through merchandising excellence
Promotes the company’s HBC credit and loyalty programs and achieves personal targets
Participates in store opening and closing procedures
Ensures compliance of the Company Health & Safety and Asset Protection programs
Retail/Service industry experience
Strong leadership and interpersonal skills with the ability to work both independently and as part of a team
Time management skills, ability to multi-task and work in a fast paced environment
Effective communications skills with the ability to adapt to the audience
Demonstrated ability to make quick decisions, recognize opportunities and act upon them
Note: Only applications submitted online will be accepted. HBC welcomes all applicants for this position; however only those selected for an interview will be contacted.
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