Manulift seek to become the reference in telehandler in the GTA an also in Calgary.
For this purpose, we are now looking for a highly motivated, experienced and talented regional operations manager who will be committed to grow and optimize our branches. The operations manager will spend 75 % of his time in the GTA.
In collaboration with our National Directors of part, service and rental; with hands on approach, he will plan, lead and train the branches staff (15). The candidate shall increase productivity and profitability. For Toronto he will also support the sales force.
•Identify priorities for the mechanics technicians, road and shop, in collaboration with the foreman
•Insure that labor time and quality are respected
•Coordinates departure and arrival of rented units
•Plan inventory and ensure warehouse efficiency and purchases
•Insure parts, service invoicing is accurate
•Machines and attachments inventory (weekly), garage and trucks parts
•Implement and assure respect of Manulift ERP
•Meet top drop accounts for after sales to assure satisfaction
•Meet potential customers with salesman when required
•Propose corrective actions and share knowledge with other branches, share business opportunities and competitive intelligence
•Examine financial data /statements and kpi to improve profitability
Requirements and qualifications
•Proven branch management experience
•Sufficient knowledge of modern management techniques and best practices
•Leadership and human resources management skills
•Familiarity with industry
•Minimum 8 years or proven track record with strong background in mechanic, parts and sales.
•Good knowledge of Microsoft Office (Excel and Word a must)
•Results driven and customer focused
•Strong ability in oral and writing communication
•Strong leadership skills to manage, motivate and train employees
•Must have ability to multi-task, manage multiple accounts and establish priorities
•Ability to prepare reports and present information to customers and managers
•Must have attention to detail and critically think through and resolve problems
Why Manulift ?
•The largest telehandlers rental fleet in Canada
•A constant growth throughout Canada
•Impressive market share
•Rugged stability in business for more than 35 year
•A young and dynamic team
Since 1976, Manulift EMI specializes in telehandler. With more than 400 units, the company has the largest rental fleet in Canada and is amongst the North American top 15. Distributor of Merlo, SkyTrak and Snorkel, we have delivered more than 4,000 units in our territory, making Manulift EMI the undisputed leader. With 4 branches (Quebec City, Montreal, Toronto and Calgary) and a nationwide network of 20 dealers, Manulift EMI serves Canada from coast to coast.
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