• 2361954
  • Sales account assistant

DESCRIPTION

  • As soon as possible
  • 30 35000
  • MHD-ROCKLAND Inc., is an international company operating in the aerospace industry
    and serving their worldwide customer base through their global offices.

    We are looking for an energetic colleague, who is looking for a challenge and likes to operate
    in an international environment. We have an entry level position available as office assistant in order
    to support the growth of our business. When you find your match in this new job and your
    capabilities and ambition, you have the opportunity to grow as the company develops.

    The position of Office Assistant is a full time job and the working hours are from 9am till 5pm

    Summary of responsibilities:

    Providing excellent service and support to customers, in conjunction with account manager.
    This will include sourcing and purchasing of aircraft spare parts. The processes you will manage
    and monitor include; quotes, sales orders, purchase orders, returns and shipping documents.
    Coordinates sales process with other departments through to completion, responsible for
    supporting a sales team.

    Duties include:

    Process customer requests by phone, fax or email for price quotations, inquiries,
    information needs, consistently and proactively ensure overall customer satisfaction,
    enter quotes in the system, all within established guidelines.

    Processes purchase orders. Follows up on any requests, sourcing parts and pricing on
    the open market to respond to customer’s needs.

    Works with Material Department to expedite and ensure timely delivery of scheduled
    shipments and prepares shipping documents. Maintains close liaison with other departments
    to carry order through to completion.

    Performs a variety of other duties as assigned.

Requirements

  • Essential - ability to prioritize
  • Essential - client-oriented
  • Essential - work ethic
  • Essential - works well within a team
  • Essential - problem-solving

Knowledge and abilities

  • Essential - 3 or 4 year working experience in customer service
  • Essential - Fluent in English, written and spoken
  • Essential - Strong communication Skills
  • Asset - DEC in Administration or equivalent
  • Important - Experience with Data entry

Company description

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