• 2362521
  • Regional Sales Coordinator

DESCRIPTION

  • As soon as possible
  • To be discussed
  • - Manage customer communications, including phone calls and emails. Manage follow-up sales communications, assisted with automated processes.
    -Respond to customer information needs and first level issues/complaints and communicate with field personnel regarding these issues.
    -Assign service appointments and schedule meetings for field personnel.
    -Schedule installation appointments, create installation contracts and process related paperwork.
    -Outbound calling for sales and customer service.
    -Submit weekly reports.

    *From Monday to friday

Requirements

  • Essential - Bilingual
  • Important - Customer service
  • Important - Competences in interpersonal communication
  • Asset - experience in kitchen installation

Knowledge and abilities

  • Important - Microsoft Office, Adobe Acrobat, Outlook
  • Important - Oral and written communication skills
  • Important - organized and flexible
  • Important - Ability to multi-task and meet changing deadlines
  • Important - Attention to detail

Company description

Traemand is changing the face of the home improvement industry one project at a time. Traemand was founded by a Danish Master Carpenter who developed his craft under a rigorous European apprenticeship. He and his partners share a common vision: to connect IKEA and its customers with local craftspeople of the highest caliber. Traemand’s mission is to provide an exceptional customer experience for all IKEA kitchen installations in the United States and Canada. Our world-class technology solution revolutionizes the home improvement experience for both our customers and our tradespeople. We take pride in Traemand’s consistently high customer satisfaction ratings and A+ accreditation from the Better Business Bureau.

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