• 2370065
  • (Reference :50820)
  • Customer Service Specialist



  • Position: Customer Service Specialist
    Location: Saint-Laurent
    Salary: up to $34K per year
    Perks: Full benefits; pension plan
    Schedule: from 9 a.m. to 6 p.m.

    We are currently hiring Customer Service Specialists for one of our prestigious clients in the manufacturing industry located in Saint Laurent.

    If you have 2 to 5 years of experience working in a manufacturing or distribution company, dealing with product information, order entry, invoicing, customer inquiries and complains, we want to hear from you!

    Main responsibilities may include:
    - Responding to all customers’ inquiries (delivery times, delays, billing, etc.) and complaints via phone, email or fax.
    - Communicating effectively with customers through order process and related activities
    - Taking care of invoicing

    - Coordinating production schedule with the production and shipping staff.
    - Working closely with other departments to ensure the availability of the product

    To be considered for this role you must have:
    - Minimum 2 to 5 years’ experience in Customer Service in the manufacturing or distribution industry
    - Excellent level of English and a good level of French
    - AS 400 is an asset
    - Excellent customer service skills
    - Good ability to solve problems and positive attitude

    Please reach out to us as soon as possible with an updated resume in Word format at: benjamin.lelandais@quantum.ca

    Connecting you + Quantum: With our contacts and your skills, we're a winning combination. Put Quantum on your team and apply today!

    Have you heard about our Referral Bonus Program? If you refer a friend or colleague who is hired, you may be eligible for a Visa Gift card!

    We appreciate all expressed interest in this position, however, only the candidates selected for interview will be contacted. You will certainly be contacted before we submit your resume to any of our clients.

    Quantum is an equal opportunity employer.

    Follow us on Facebook at https://www.facebook.com/quantumsocial

Company description

Founded in 1968 in Montréal, Quantum has established a strong reputation as the full-service human resource partner of choice for providing unique and effective recruitment solutions that meet our clients complex staffing needs. Our unwavering commitment to quality, to client services and to our staff has propelled Quantum to its top position as the largest privately- owned and operated Canadian recruitment firm.

Quantum is a true success story. Initially supplying computer professionals and support staff to government agencies, chartered banks, airlines and major corporations, Quantum’s portfolio quickly expanded to include a full range of permanent, temporary and contract recruiting services in all disciplines, from entry level to senior management, in every business sector. Its rapid growth has resulted in the formation of 14 branch offices throughout North America with primary hubs centered in Canada’s major labour markets.

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