• 2348544
  • Customer Service Representative

DESCRIPTION

  • As soon as possible
  • In this position you will be receiving incoming calls from small to medium sized businesses and provide superior customer service in response to orders or inquiries regarding the company’s products.

    Duties and Responsibilities:
    Respond to incoming calls from our customers regarding their orders or requests for information on the company’s products.
    Provide delivery and order status to customers.
    Provide product recommendations, pricing and item availability information.
    Follow up on customer requests.
    Inspect and clean frames,

    Experience Required:
    Previous experience in a call center
    Must be fully bilingual – (French and Strong English)
    Ability to work in a fast paced environment
    Must have a pleasant, patient and friendly attitude
    Possess a strong work ethic and team player mentality
    Must have computer knowledge

    Number of hours per week: 40
    Shift 9:30am to 6:00pm or 8:30am - 5:00pm
    What we offer: competitive salary; no weekends; dayshift; group insurance benefits after 6 months; a friendly work atmosphere.

    PLEASE INDICATE YOUR SALARY EXPECTATIONS

Requirements

  • Essential - 1-2 years customer service experience
  • Essential - Bilingual with strong English
  • Asset - Experience in a call center
  • Asset - Experience taking orders over the phone

Knowledge and abilities

  • Important - Computer knowledge

Company description

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