Electrika is a Montreal based company in business since 2004 in which specializes in residential electrical services.
Electrika is seeking a professional, skilled individual who is passionate and motivated for our Customer Service Representative position. This position serves as the primary point of contact for our current and future customers. The individual is responsible to respond to customer requests and ensure a professional and successful customer experience.
• Provide professional quality customer service;
• Handling schedule availability;
• Processing point of sale invoices;
• Follow up on customer requests.
Educational / Experience requirements:
• Minimum 2 years experience in Telephone Customer Service ;
• Experience with operating schedules;
• Strong communication skills (Bilingual – written and spoken)
• Computer Literate
• Ability to problem solve and multi-task
• Team oriented
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