• 2349757
  • Customer Service Representative-St-Jérôme


  • As soon as possible
  • Why Atelka?

    Launch your career at one of the largest Canadian customer contact centres and be part of a winning team with continuous opportunities for professional growth.

    What will your typical day look like?

    You will handle customer interactions and establish a relationship of trust with them in an effort to increase their level of satisfaction and confidence.
    Specifically, you will:

    • Handle incoming inquiries from our customers in a positive and enthusiastic manner
    • Actively listen to customers to better understand their needs
    • Propose products and services that meet their needs
    • Solve customer issues
    • Redirect them to someone else for help, if required
    • Ensure the customer leaves the interaction feeling reassured and impressed

    What’s in it for you?

    • Opportunity to build your customer service skills
    • Weekly 1:1 behavioral coaching sessions
    • Ongoing support for immediate questions
    • Career planning
    • Potential for advancement within 6 months
    • Competitive base salary
    • Monthly performance-based bonus programs
    • Paid initial and ongoing training for self-development
    • Benefits (medical and dental)
    • Employee discounts with local partners
    • Expanded social network

    What do you have to offer?

    You are:

    • Dynamic, passionate and caring
    • Interested in having a challenging job
    • Able to work with minimal supervision
    • Computer savvy
    • Available full-time between 7 a.m. and midnight

    What skills are an asset?

    • High-school diploma
    • Being fluently bilingual (English and French)
    • Having previous work experience in sales and customer service

    Apply now at www.Atelka.com and to our recruiter Danielle.Tremblay@Atelka.com.

    Launch your career at Atelka!

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