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Customer Service Agent - Representative - Inbound calls! Signing Bonus Available!
Launch your career at one of the largest Canadian customer contact centers and be part of a winning team with continuous opportunities for professional growth.
What will your typical day look like?
As a customer service agent – representative, you will handle customer interactions and establish a relationship of trust with them in an effort to increase their level of satisfaction and confidence.
Specifically, you will:
• handle incoming inquiries from our customers in a positive and enthusiastic manner
• actively listen to customers to better understand their needs
• propose products and services that meet their needs
• solve customer issues
• redirect them to someone else for help, if required
• ensure the customer leaves the interaction feeling reassured and impressed
What’s in it for you?
As a customer service agent – representative you’ll get:
• 250$ signing bonus after 30 days of production
• opportunity to build your customer service skills
• weekly 1:1 behavioral coaching sessions
• ongoing support for immediate questions
• career planning
• potential for advancement within 6 months
• competitive base salary
• monthly performance-based bonus programs
• paid initial and ongoing training for self-development
• benefits (medical and dental)
• employee discounts with local partners
• expanded social network
What do you have to offer?
• dynamic, passionate and caring
• interested in having a challenging job
• able to work with minimal supervision
• computer savvy
• available full-time between 7 a.m. and midnight
What skills are an asset?
• high-school diploma
• being fluently bilingual (English and French)
• having previous work experience in sales and customer service
Apply now at www.Atelka.com and to our recruiter Karalee.Helder@Atelka.com.
Launch your career at Atelka by starting out as a customer service agent – representative!
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