• 2350305
  • (Reference :IAM48676)
  • Customer Care Agent – Inbound



  • Position: Customer Care Agent – Inbound
    Location: Pointe-Claire
    Salary: $13 per hour
    Perks: 6-month contract

    Do you live in the West Island and want to work close to home? Do you always want to exceed customers’ expectations?

    Our client in Pointe-Claire is looking for a Customer Care Agent to start on a 6-month contract. Salary is $13 per hour.


    - You are bilingual (you can communicate in both French and English)
    - You are able to write emails in both French and English
    - You must be able to work in a fast-paced environment
    - You have a good knowledge of MS Office
    - You are efficient and detail oriented

    In this role, you will:

    - Answer clients by phone, fax or email and provide them with the necessary help
    - Conduct customer follow-ups when needed
    - Work with a high volume of calls and clients’ requests

    Please send your resume as a Word document to the following address: illana.amar@quantum.ca.

    Connecting you + Quantum: With our contacts and your skills, we're a winning combination. Put Quantum on your team and apply today!

    Have you heard about our Referral Bonus Program? If you refer a friend or colleague who is hired, you may be eligible for a Visa Gift card!

    We appreciate all expressed interest in this position, however, only the candidates selected for interview will be contacted. You will certainly be contacted before we submit your resume to any of our clients.

    Quantum is an equal opportunity employer.

    Follow us on Facebook at https://www.facebook.com/quantumsocial

Company description

Founded in 1968 in Montréal, Quantum has established a strong reputation as the full-service human resource partner of choice for providing unique and effective recruitment solutions that meet our clients complex staffing needs. Our unwavering commitment to quality, to client services and to our staff has propelled Quantum to its top position as the largest privately- owned and operated Canadian recruitment firm.

Quantum is a true success story. Initially supplying computer professionals and support staff to government agencies, chartered banks, airlines and major corporations, Quantum’s portfolio quickly expanded to include a full range of permanent, temporary and contract recruiting services in all disciplines, from entry level to senior management, in every business sector. Its rapid growth has resulted in the formation of 14 branch offices throughout North America with primary hubs centered in Canada’s major labour markets.

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