Appointment Booking Agents (Inbound calls) - Montreal
At ADT Canada Inc., appointment booking is the first step to an exceptional customer service.
Next Training : September, 2016
Your responsibilities :
•Handle inbound calls from existing or new customers requesting information on the security systems and services.
•Book appointments with residential sales consultants.
•Forward the customers' request to the appropriate department that will be able to assist them.
•Contact the clients who submitted a request via our web site.
•Enter in the system the necessary information for follow ups and creating new customer file.
•Perform other duites as assigned by the immediate supervisor.
•Support the outbound team when the activity requires it.
If you are:
•Bilingual (French and English), essential.
•Excellent communication skills.
•Available Monday to Friday between 09:00 AM to 09:00 PM and Saturday between 09:00 AM to 05:00 PM.
•Available to assist training full-time during the 2 weeks of training.
What we offer:
•Hourly rate of $12.50 plus a bonus program. The average salary can reach $14.25 per hour
•A complete benefits program including an RRSP with employer contribution.
•Permanent, full-time, stable work schedule of 40hrs/week.
•Easily accessible by public transportation.
Address: 8481 Boulevard Langelier, Montreal, H1P 2C3
Visit our websites www.protectron.com/careers or www.jobsatADT.com
ADT Canada inc. is an equal opportunity employer
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ADT, an industry leader in user-friendly, affordable home security and automation, is now offering the full line of Protectron products — solutions tailored to your needs as well as your budget. Join our 800,000 satisfied customers!
Headquartered in Montreal and Toronto, ADT is one of Canada’s largest monitoring and alarm system installation companies, with solutions including the full line of Protectron's products.
With its network of qualified professionals specializing in the sale, installation, servicing and monitoring of electronic security systems, it serves more than 800,000 residential, commercial and industrial subscribers across Canada.
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