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Blinds To Go: Bilingual Customer Service Representative
Are you passionate about sales and customer service?
Do new challenges excite you?
Does a growing/evolving business interest you?
Are you a people person and enjoy working in a dynamic, team oriented call centre environment?
If you answered yes to the above – Blinds To Go may be the place for you!
Blinds To Go has an opportunity for energetic, goal oriented individuals for our Inbound eCommerce Call Centre. We are looking for bilingual representatives responsible for providing exceptional sales and customer service to our online/telephone order customers.
• Handle Inbound and Outbound calls
• Bond with customers, understand their needs and provide solutions
• Ensure timely and accurate completion of customer orders
• Provide after sales customer service and support
• Handle a wide range of customer inquiries and issues
• One (1) to three (3) years sales and customer service experience preferably in a retail
• Good spoken and written communication skills (English/French)
• Ability to influence, use judgement and problem solve
You can expect …
• Full-time hours
• Competitive wages and benefits
• Full product and procedure training provided
• Advancement opportunities
• A supportive, professional and fun team environment
We build our business by promoting our leaders from our development programs. On a very limited basis we have specialized needs that may best be met by hiring experienced managers. For these specific hires, we will invest time to carefully help get on-board the new team member so they become part of the culture.
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