• 2345557
  • (Reference :CA_FR_9_026631_716915)
  • Assisant-manager Saint-Bruno

DESCRIPTION

  • You have 2 to 3 years experience as assistant manager? You have experience in the retail trade? You are recognized for your excellent customer service?

    Our client, Nespresso, is currently seeking a assisant manager for its new store located at Promenade Saint-Bruno.

    This position of assistant manager boutique offers:
    * Competitive salary
    * Annual bonus
    * Full benefits package

    As an Assistant Boutique Manager, your main responsibilities will include:

    * Provide exceptional service to our existing and potential customers.
    * Motivate and coach the team to provide exceptional customer service in keeping with our premium positioning and image.
    * Proactively manage customer interactions and complaints.
    * Maximize capsule, accessory, and machine sales.
    * Create a culture of continuous learning within the team through daily meetings, focus group sessions, training, and one-on-one meetings.
    * Act as a coach and mentor by using discretion in assessing performance, and providing feedback and coaching to improve performance, and make recommendations to the Boutique Manager.
    * Oversee and enforce cash management policies and deposit procedures.
    * In partnership with the Boutique Manager, analyze sales performance and inventory needs, including monitoring of expense and purchasing budgets.
    *Manage all issues related to after-sales service and customer queries.

    Required qualities
    * Minimum of 3 years retail experience;
    * 2 years' supervision experience ;
    * Fluent in French; functional in English;

Company description

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