• 2347581
  • (Reference :USA_3160_440190)
  • Immediate Opening-Customer Support Call Center Agent

DESCRIPTION

  • US$17.00 per year
  • Customer Service Call Center Agent Opportunity!

    Seeking 4 support agents that have a passion for working with people and enjoy increasing customer satisfaction for a large company located in Palo Alto!

    Responsibilities:
    -Receive, update, screen, and research customer complaint information
    -Enter customer complaint information into corporate database reviewing for accuracy and duplication
    -Use judgment in addressing complaints which need to be routed to different departments within the company

    Experience:
    -Previous experience handling customer complaints
    -Proficient in communicating over the phone

    Knowledge & Skills:
    -Ability to handle difficult customer situations
    -Ability to summarize customer concerns
    -Excellent written and verbal communication skills


    Time Distribution:
    *60% On phones and entering customer information into various databases
    *40% Research customer's requests


    Pay: $17.00 a hour

Company description

Manpower has been dedicated to enriching people's lives with meaningful employment and development opportunities for over 65 years and each year we employ over 3.5 million people in over 80 countries and territories. Over 40% of our talented associates find permanent employment through their career assignments. Employment with ManpowerGroup gives you the opportunity to succeed and gain valuable work experience in companies of all sizes, including nationally renowned organizations. ManpowerGroup offers a variety of career opportunities with flexible scheduling and free online training through our Training and Development Centre. We provide quality employment opportunities, no matter what career stage you are in.

With nearly 30 offices strategically located across Canada, ManpowerGroup provides temporary and permanent workforce opportunities in administrative, industrial, contact centre, skilled labour and trades as well as the assignment of contract professionals in information technology, finance, accounting, engineering and other professional areas through the Manpower and Experis brands.

Visit us online at manpower.ca or experis.ca to see what career opportunities are waiting for you.

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