• 2371922
  • Service Director

DESCRIPTION

  • 2017-04-06
  • Your responsibilities

    I 40% - Supervise our service team, comprising and not limited to scheduling of jobs, technical support to Customers & Employee while at site and resources management (< 10 employees);
    I 50% - Support the Service Sales, including marketing to promote our products / services, preparation and submission of quotations, follow up, negotiation and execution of Purchase Orders after their acceptance by our Customers up to the invoicing and cash collection;
    I 10% - Manage the Environmental, Health, and Safety (EHS) for our subsidiary, involving mainly: coordination with Customers, Provincial agencies and consultants, training & certification of our personnel, PPE, proactive improvements measures, observation visits and site audits;
    I Develop & maintain strategic contacts (external Customers, as well as within the Group MR);
    I Dedicated to support the company development strategy with other duties as assigned.

    Your profile:

    I Skilled technician (DEC graduate) with appropriate experience in Electrical or Mechanical Engineering (> 10 years) and aptitude to lead resources;
    I High availability 24/7 to answer Customer requests with frequent travels (approx. 25%) to support the grow of the service sales;
    I Advanced knowledge about power transformers (design, functionality, maintenance) with Sales competence skills would be an asset,
    I Strong leadership skills required, ability to make decisions under time pressure, energetic / well mannered / proactive attitude at all time, team player and driven to meet Customer satisfaction;
    I Bilingual English / French (read/write/spoken);
    I Basic computer skills (Microsoft Office);
    I Committed to Health & Safety and act with outstanding ethics and integrity;
    I Canadian citizenship or Permanent Resident Status.

Company description


MR has been writing success stories for more than 140 years now – building more intelligence into transformer controllers, developing high-tech insulation materials for high-voltage lines and optimizing power transmission and quality. So you can rely on a secure power supply – whether it be to your business or home. As a global leader rooted in Germany, we make sure our more than 3,000 employees feel at home – the world over. At MR, we value honesty and smart ideas, turning them into real innovations. Become part of our success story.

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