• 2348538
  • (Reference :Spécialiste de Produit Jr)
  • Product Specialist

DESCRIPTION

  • As soon as possible
  • To be discussed
  • Non
  • The Product Specialist is a technical resource within the Technical Services Team and Support. In interaction with our customers, he/she communicates by phone and email in response to network issues regarding the integration of our products.

    Responsibilities:

    ● Provide technical support at numerous levels
    ● Assist the remote deployment of our units
    ● Diagnose Internet connectivity and WANs problems
    ● Perform laboratory tests
    ● Replicate problems for further analysis
    ● Document customer interactions and solutions to problems
    ● Learn the technology used in our products

    If you want to be part of a team at the forefront of internet technology.
    If you want to have an exciting job, filled with daily challenges and work in environment where learning is continuous.
    If you want to be in the center of the action and make a difference in a network performance.
    So join Elfiq Network!

Requirements

  • Essential - College degree-networking, computer or equivalent
  • Essential - Bilingual in French and English, spoken an written
  • Important - 2 years exp. in tech. support of networks
  • Important - 2 years exp. in design, implement. and diagn. net.
  • Important - switches and routers configuration Experience

Knowledge and abilities

  • Important - Exp. with Linux in its use as a router
  • Important - Exp. in networks diagnosis methods
  • Important - script programming experience Shell, Perl, Python

Company description

Our head office is located in downtown Montreal near all public transportation (train, bus, subway). We offer competitive compensation package and a benefit worthy of big business program.

The customers of Elfiq Networks are distributed in more than 150 countries, as our staff that comes from all horizons. All work in a friendly atmosphere and create here in Montreal a global leader!

Elfiq Networks develops and markets five (5) Internet link balancers series. The advanced Elfiq Networks links balancers (physical and virtual) enable companies of all sizes to combine and optimize multiple Internet and private links (WAN) ensuring the continuity of their operations.

Moreover, Elfiq SD-WAN technology allows medium and large companies to manage their hybrid networks of tens and hundreds of access points easily and without Internet service disruptions thanks to Elfiq Networks Link balancers.


http://www.elfiq.com

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