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Are you looking for an exciting work environment were you’ll continuously be facing new challenges? We are looking for a junior technician to join our ranks. You’ll be learning everyday and see your skill set soar as you work with a team of very fine technician. You have strong work ethics and are passionate about IT. You think that communication is a key asset in solving even the most complex technical issues and you try to be efficient in your exchanges with clients and teammates. You are capable of taking a step back to analyse problems as a whole so you can figure out the best course of action. All of this sounds like you? We’d like to hear from you!
We expect candidates to be thorough in all of their functions. You are able to react quickly in a changing environment where time sensitive events occurs but you also know when to call for help. Your tasks will be to rollout new solutions, maintain client installations remotely, answer to inquiries using our ticket system, do on site visits at our clients site upon request.
You will be asked to write an exam to test your knowledge.
3 years of experience
English and french speaking
Able to work with others
Specific knowledge requested
Basic knowledge of MS Windows Server 2008/2012 environment : DHCP, DNS, IIS, VPN, etc.
Basic knowledge of IP networks : DNS,TCP, UDP, FQDN, routing, NATing, firewalls
General knowledge of security such as ACL over NTFS, shared folders permissions, UNC (you will be asked about this)
Be able to configure MS Windows workstations, install softwares, set all aspects and functionalities of MS Windows 7, 8.x, 10
Excellent knowledge of MS Office products
General knowledge of MS Windows domain infrastructure
Basic knowledge of MS Exchange and Office 365
Products that we use
Dotcom is a SMB of the information technology field. We service a broad array of clients. From SOHOs of professionals to offices with server farms and dozens of workstations. We strive on offering sound advice and a proficient workforce to our clients. Multi-sites offices interconnected with secured networks and virtual server farms are common practice in our line of work. We cover every aspect of IT within our practice, from end user assistance to network connectivity troubleshooting and managing vast server collections.
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