• 2340434
  • (Reference :3055889)
  • Application Support



  • Company Profile

    Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

    As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.


    Technology works as a strategic partner with Morgan Stanley business units and the world's leading technology companies to redefine how we do business in ever more global, complex, and dynamic financial markets. Morgan Stanley's sizeable investment in technology results in quantitative trading systems, cutting-edge modelling and simulation software, comprehensive risk and security systems, and robust client-relationship capabilities, plus the worldwide infrastructure that forms the backbone of these systems and tools. Our insights, our applications and infrastructure give a competitive edge to clients' businesses—and to our own.

    Quality Assurance & Production Management (QAPM)

    QAPM is a newly formed division that provides Quality Assurance and Production Management services to all clients within the Firm. QAPM partners with the development teams to ensure seamless technology delivery to our clients: ISGT, CPT, MSIM, MSWM Tech, ED&S, and TIR. QAPM’s goal is to deliver a first-class technology platform by ensuring top-notch service within QA and Production Management. This division will support the evolution of technology platforms and tools, manage and maintain our production plant, and ensure the implementation and adherence to proper operational controls to manage risk.

    Position Description:

    Application Support Group (ASG) manages and supports the financial applications for Morgan Stanley. Application support within Finance involves a number of components: infrastructure for n-tiered distributed computing (plus all the tools involved for development and debugging), integration of specific analytic models, a framework for running and storage of the said models, as well as a unified front-end for display and reporting. In short, the Finance ASG group supports the complete front to back framework in a large scale environment (20+ applications) over a heterogeneous product set.

    In ASG, the candidate would play a key role in the supporting a set of financial applications. The candidate needs to ensure that the applications are running smoothly 24/7 without issues by managing their own work and ensuring that the global team has the tools and knowledge/expertise for consistent global coverage. The candidate will develop tools and design processes and documentation to continuously streamline and optimize the support process. The candidate will interact with the business users and developers and help identify potential issues / risks and represent (manage) support priorities within the business and IT development life cycle. The candidate will interact with business users to identify and resolve data/application issues and will interact with the IT developers to identify turnover risks, manage scope and partner to resolve system issues or exposures. The candidate will be responsible for producing business and technical documents for the applications supported and conduct knowledge transfer training on a regular basis to keep global team up to date on changes.

    This position is in our Montreal location (700 Wellington Street).

Company description

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