1717944
(Reference :CAN_4635_915677)
Customer contact agent !!! 16.03$ (Evening shift)
DESCRIPTION
Hourly/yearly wage : CA16.03 per hour + premium if applicable
We are seeking customer service agents for one of the large financial institutions of Canada. Working for our client means being part of a team of talented, passionate individuals with a shared focus on working together to deliver great customer experiences. You will be at the right place to start your career with a company which stands behind your success with the support you need to increase and improve your potential into great performance.
Position description:
The customer contact agent you will play a critical role in delivering great customer experience for customers calling to do business over the phone. You will build, increase and keep relationships with customers through listening, problem solving and recommending products, solutions and services. You will proactively identify sales opportunities, including cross-selling opportunities
Work Schedule and Conditions:
-Full-time permanent position (37.5 hours per week)
-$16 an hour plus night bonus, if applicable
-Training for 1 1/2 months from 8 AM to 5 PM Monday -Friday (paid)
-Required to be available several weekends (Saturday and Sunday)
-Two evening shift available16h30-midnight and 6:30pm-2:00am
-Transportation premium of 25$ per worked day if candidates working evening shift until 2:00am
Qualifications:
-Dynamic and positive
-Excellent communication skills in English and French
-Diploma in secondary school completed
-Experience in customer service, banking experience (a plus)
-Big interest in finance, banking, economic, administration sector (asset)
-Knowledge and skill in computers
-Team player
-Sales opportunities and solve problems
-Solid multi-tasking skills
Manpower thanks all applicants. We call only those who qualify for an interview will be contacted.
That's a great opportunity don't waste a minute contact us directly at 514-848-9922 and send your resume Christelle.atanga@manpower.com !!!
Company description
As the world’s leading Human Resources Solutions company, Manpower has been helping people find fulfilling and enjoyable employment for over 50 years. Drawing on the strength of a diverse and impressive client base, we are able to focus on what is really important your career. In addition to competitive pay, comprehensive benefits, employee recognition programs, and free training, Manpower offers short term, long term, and permanent placement positions that fit your skills and lifestyle. Don’t just empower yourself, Manpower yourself! Join our winning team today!