• 2363466
  • Technical Advisor

DESCRIPTION

  • As soon as possible
  • To be discussed
  • The main responsibilities of the person in this position is to offer technical support to our clients and to sales departments (internal & external) with regards to our products. The candidate must be available to travel as s/he will have to diagnose problems locally throughout New Brunswick and Prince Edward Island.

    Principal tasks:
    Bring technical support to internal & external sales representatives, clients, service teams;
    Maintain good working relationship with other branches;
    Customer service;
    Coordination of service calls; with contractors;
    Estimation service & technical support to sales (Residential, Japanese and Commercial).

    Requirements:
    Training related to customer services, refrigeration, cooling or heating is required;
    Excellent knowledge of cooling, refrigeration, heating systems, H/P Central and Ductless;
    Strong electrical ability and understanding of how to check electronic components with multimeter;
    Knowledge of 3rd party communication such as Bac net;
    A strong understanding of ventilation such as duct sizing calculating CFM, and static pressure, etc.

    Work conditions:
    Good benefits package;
    Health Program : Gym membership paid at 50%;
    Friendly atmosphere;
    Growing company.

Requirements

  • Essential - Professional Schooling in Refrigeration
  • Asset - Knowledge of MS Office programs

Knowledge and abilities

  • Important - Excellent communication skills

Company description

Join a winning team: The Master Group Inc.
Leader for 60 years in the field of HVAC-R, winner of 2010's 50 Best Managed Companies, The Master Group is the largest distributor of comforts throughout eastern Canada from the GTA Metro to the Maritimes.

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