• 2372160
  • (Reference :170000FM)
  • Switchboard Operator (AUX) - Queen Street

DESCRIPTION

  • Location TORONTO , Ontario, Canada

    Category Stores


    Job Opened 01/11/2017

    Education High School Diploma/GED


    Job Number 170000FM

    Job Type Auxiliary

    Role Mandate:

    The Switchboard Operator is responsible for the smooth transition of telephone communication within the company.

    Responsibilities:

    - Answering high volume of inbound calls and maintaining a swift response rate
    - Maintaining and updating the list of availability of staff continuously to receive incoming calls both internally and externally.
    - Understanding and responding effectively to addressed requests over the phone
    - Establishing and maintaining efficient working relationships with supervisors and co-workers so as to have knowledge of daily store events.

    Qualifications

    Job Requirements:

    Impressive telephone etiquette


    2-5 years’ experience as a switchboard operator is an asset


    Great communication skills.


    Ability to work in a team environment


    Able to deliver excellent customer service, externally and internally


    Able to react effectively and calmly in emergencies


    Flexible availability including evenings and weekends


    Note: Only applications submitted online will be accepted.
    HBC welcomes all applications for this position, however, only those applicants selected for an interview will be contacted.

Company description

More jobs from this employer

 

New on Jobboom

Your profile and CV will now be visible to employers.

  • Be noticed and contacted directly by recruiters
  • Increase your chances of finding your dream job

Don’t forget to complete your profile and update your CV to help employers find you.